INVOICE BOOK 645

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Shipping Information

At Deraset, we aim to deliver your favorite stationery items quickly and efficiently. Here’s what you need to know about our shipping process:

• Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
• Shipping Methods: We offer standard and express shipping options. Delivery times may vary based on your location.
  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-3 business days.
• Shipping Charges:
  • Free shipping on orders over ₹500.
  • Standard shipping fee of ₹50 for orders below ₹500.
• Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.

Return & Refund Policy

Your satisfaction is our priority. If you’re not happy with your purchase, we’ve made returning your items easy.

• Eligibility: You can return items within 10 days of delivery for a full refund or exchange. Items must be unused and in their original packaging.
• Non-returnable items: Customized or personalized products, sale items, and gift cards are non-returnable.
• How to Initiate a Return:
  1. Contact our customer service at your-email@example.com with your order number and reason for return.
  2. We will provide you with return instructions and a shipping label.
• Refund Process: Once we receive your returned items, we will inspect them and process your refund within 7 business days. The refund will be credited to your original payment method.

For any questions or concerns, feel free to contact us at your-email@example.com or call us at +123-456-7890.